Your Ultimate Guide to Our Shipping Policy for Smooth & Reliable Deliveries

Shipping Policy

Last Updated: August 14, 2026

Welcome to Tablet Drug (tabletdrug.com). We are committed to providing reliable delivery for your orders. Please review this Shipping Policy carefully before placing an order.

Order Processing

All orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days.
Orders placed on weekends or public holidays are generally processed on the next business day.
After successfully placing an order, you will receive an order confirmation email.
Once your order has been dispatched, a shipping confirmation email with tracking information will be provided where available.

Payment Policy

💳 Prepaid Orders Only

We accept Prepaid Orders Only through secure online payment methods.

Secure Payment Methods

We currently accept:

PayPal
Other secure payment methods displayed during checkout

❌ No Cash on Delivery (COD)

Cash on Delivery (COD) is not available.

Orders are processed only after full payment has been successfully confirmed.

Shipping Charges

We offer simple and transparent shipping rates.

🚚 Orders Below $199 USD

A flat shipping fee of $25 USD will be charged.

🎉 Orders of $199 USD or More

FREE Shipping is automatically applied.

The applicable shipping charge will be displayed during checkout before payment is completed.

Delivery Time

We offer international delivery to available destinations.

Estimated delivery time: 8–10 business days after dispatch
Orders are generally processed within 1–2 business days before dispatch.
Total delivery time may vary depending on the destination and shipping conditions.

Delivery estimates may be affected by:

Customs clearance
Courier operations
Public holidays
Weather conditions
Destination-country regulations
Unexpected shipping delays
Other circumstances beyond our control

While we aim to meet the estimated delivery timeframe, delivery dates cannot be guaranteed.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information where available.

Tracking availability and updates depend on the shipping carrier and destination.

Shipping Address

Please ensure that your shipping address is complete and accurate before completing your order.

Tablet Drug may not be responsible for delays or failed deliveries caused by:

Incorrect shipping addresses
Incomplete address information
Incorrect contact details
Failed delivery attempts caused by customer error

Additional shipping charges may apply if an order needs to be reshipped because incorrect information was provided by the customer.

Customs & Import Duties

International shipments may be subject to customs inspections, import duties, taxes, or other local government fees.

These charges are determined by the customs authorities of the destination country and, where applicable, are the responsibility of the customer.

Such charges are not included in the product price or shipping fee unless specifically stated otherwise.

Customers are responsible for ensuring that products ordered can legally be imported into their destination country.

Delivery Delays

Although we work with shipping and fulfillment partners, delays may occasionally occur due to:

Customs inspections
International courier delays
Public holidays
Severe weather
High shipping volumes
Government regulations
Destination-country restrictions
Other circumstances beyond our control

We appreciate your patience and understanding when unexpected delays occur.

Lost or Damaged Shipments

If your package appears to be:

Lost during transit
Delivered with visible damage
Missing items

Please contact our customer support team within 48 hours of delivery.

To help us review the issue, please provide:

Order Number
Clear photographs of the shipping package
Photos of the product received, if applicable
A brief description of the issue

We will review the information and, where appropriate, work with the relevant shipping or fulfillment provider to determine the available resolution.

Returns & Refunds

Due to the nature of healthcare and pharmaceutical products, return and refund terms may be subject to applicable laws, product-specific requirements, and supplier terms.

Please review the applicable return and refund terms before placing an order.
If an order arrives damaged, incorrect, or incomplete, contact our support team within 48 hours of delivery.
Please provide your order number and supporting photographs so we can review the issue.
Any approved refund, replacement, or other resolution will be handled according to the applicable order and supplier terms.
Orders that have already entered the shipping process may not be eligible for cancellation.

International Shipping

Tablet Drug provides international shipping to available destinations.

Shipping availability may vary based on local laws, destination restrictions, carrier availability, and import regulations.

Customers are responsible for ensuring that products ordered comply with the laws and import requirements of their destination country before placing an order.