Easy Return & Refund Policy for Your Peace of Mind

Return & Refund Policy

Last Updated: August 14, 2026

Thank you for shopping at Tablet Drug (tabletdrug.com). Please read this Return & Refund Policy carefully before placing your order.

Due to the nature of healthcare and pharmaceutical products, return and refund terms may be subject to applicable laws, product-specific requirements, and supplier terms.

Returns

For safety, hygiene, and quality-control reasons, returns may not be accepted for healthcare and pharmaceutical products once an order has been processed, shipped, or delivered.

Please review your order carefully before completing your purchase.

Refunds

Refund eligibility may depend on the circumstances of the order and applicable laws.

Orders that have been successfully processed, shipped, or delivered may not be eligible for cancellation or refund.
Refunds are generally not available for change of mind, incorrect product selection, or delays caused by customs or shipping carriers.
If an order arrives damaged, incorrect, or incomplete, please contact our support team within 48 hours of delivery so the issue can be reviewed.
Any approved refund will be handled according to the applicable order and supplier terms.

Order Cancellation

Orders may only be eligible for cancellation before they have been processed for shipment.

Once an order has been:

Processed
Packed
Shipped
Dispatched

it may no longer be eligible for cancellation, modification, return, or refund.

If you wish to request a cancellation, please contact us as soon as possible after placing your order.

Damaged, Incorrect, or Missing Items

If your order arrives with:

A damaged product
An incorrect product
A missing item

please contact our customer support team within 48 hours of delivery.

To help us investigate your request, please provide:

Your Order Number
Clear photos of the shipping package
Clear photos of the product received
A brief explanation of the issue

After reviewing the information, we will determine whether a replacement, refund, or another resolution is available under the applicable order and supplier terms.

Non-Returnable Items

Where permitted by applicable law, the following products may not be eligible for return:

Pharmaceutical products
Healthcare products
Opened or used products
Products with damaged or missing original packaging
Promotional or discounted products
Clearance products
Gift Cards, if available

Payment Policy

💳 Prepaid Orders Only

We accept Prepaid Orders Only.

All orders are processed after successful payment confirmation.

Secure Payment Methods

We currently accept payments through:

PayPal
Other secure payment methods displayed during checkout

❌ No Cash on Delivery (COD)

Cash on Delivery (COD) is not available.

Shipping Information

We provide international delivery to available destinations.

Orders are generally processed within 1–2 business days after successful payment confirmation.
Estimated delivery time is 8–10 business days after dispatch.
Orders below $199 USD will incur a flat shipping fee of $25 USD.
Orders of $199 USD or more qualify for FREE Shipping.
Delivery estimates may vary due to customs clearance, courier delays, holidays, weather conditions, destination restrictions, or other circumstances beyond our control.

Customer Responsibility

Before placing an order, customers are responsible for:

Reviewing product details carefully.
Selecting the appropriate product and quantity.
Providing accurate billing and shipping information.
Ensuring the shipping address is complete and correct.
Checking applicable import requirements in their destination country.
Seeking appropriate professional healthcare advice regarding medicines where necessary.

Tablet Drug may not be responsible for delays or failed deliveries resulting from incorrect customer information.

Limitation of Liability

Tablet Drug is not responsible for delays caused by customs inspections, courier services, natural disasters, government regulations, destination restrictions, or other events beyond our reasonable control.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable law.